FAQ
Think of the questions your customers ask most frequently and write them here along with the answers.
A: FAQ is an acronym for "frequently asked questions."
Q: How do you stop a leaking pond?
A: First, Bob Lusk has a book called PERFECT POND and it has a chapter on leaking ponds. Get the book for a reference it is well worth the money.
Ask these questions:
1. Will all of the water drain out?
2. Is this a new pond-or where you working on an existing pond?
3. Has the equipment operator been shot?
There are several products that work. Bentonite is a product that will do a good job if it is installed properly.
A rubber liner is also an option.
A: Make a list of the top 10 questions people ask you about your business, services, or products. That's a good start.
A: Break the questions into sections by subject and give each section a subhead, such as Sales, Products, or Services.
A: You don't need to include information such as your company contact information, because it's easily found on the Contact Us page. You could, however, include a question such as: What is the quickest way to contact you?
A: It's a good idea to use a different format, such as bold, for the questions, so that it is easy to distinguish them from the answers.